Pelvoy
This policy explains what the Pelvoy app collects, why, where it goes, and how you control it. The data controller is [Owner full name or company], [Postal address]. Contact: contact@pelvoy.com.
| Data | Why | Kept |
|---|---|---|
| Your questions and the AI's answers | To answer you, and to keep your chat history in your account so you can open it on any phone. Sent only when you send a message. | Chat history: until you delete the chat, delete all chats, or delete your account. You can turn saving off in Settings; then chats are not saved. Photos you send to the AI are never saved, only the text. |
| Precise location (only while the app is open) | Nearby places, walking routes, the country guide and, if you turn on Travels, the cities you visit. | Not stored, except the city-level visits you choose to save in Travels. |
| Microphone audio | Speech to text for voice chat and live translation. | Voice chat and translation: never recorded or stored, streamed live and discarded. The only audio we store is a voice message you choose to send in a group chat (see Group trips). |
| Photos you take or pick | Reading menus and signs, and your Travels album if you upload. | Menu/sign photos: not stored. Travels photos: until you delete them or your account. |
| Email address | Signing in to your Pelvoy account with a one-time code. | Until you delete your account. |
| Profile: name, username, bio, birth year | Your Travels profile. Your birthday sets the age rules: 13 is the minimum; 13–17 use teen mode; under 16 needs a parent to link. | Until you delete your account. |
| Travels: cities and countries visited, photos, captions, likes, comments, blocks, reports | The Travels features you use. | Until you delete them or your account. Reports are kept up to 12 months for safety. |
| Group trips: members, expenses, plan, votes, chat messages, chat photos, voice messages, shared locations, GIFs | The group features you use. Only members of the group can see them. A location is shared only when you tap "Share where I am". | Chat messages, photos and voice messages: 12 months, or until deleted by you or the group owner, or the group is deleted. |
| Family links (teens) | To let a parent approve groups and see check-ins. | Until unlinked or an account is deleted. "I'm safe" check-ins: the latest one only. |
| Stickers you make | To send them in groups. Each is checked by Rekognition and the caption by the AI. | Until you delete them or your account. |
| Your answer about ads in GIFs (adults only) | To show ads between GIFs only if you said yes. Your consent (KVKK art. 5/1, GDPR art. 6(1)(a)); you can take it back at any time. | Until you change it or delete your account. |
| Follows, follow requests and notifications | To show who follows whom and to tell you about likes, comments, answers and messages. Private profiles (and all users under 18) are followed only after approval. Adults cannot follow users under 18. | Follows: until removed or account deleted. Notifications: 60 days. |
| Videos (posts and stories, up to 60 seconds) | Shown like photos. Before anyone sees a video, still frames from it are checked by Rekognition; the frames are deleted right after. | Like photos: until you delete them or your account (stories: 24 hours). |
| Stories | A photo with an optional line, place and sticker, shown to your followers. Checked by Rekognition. | Shown 24 hours; deleted with your account or when you delete it. |
| Trip albums, place tips, city questions and answers | Shown on your profile, on the place page and on the city page. Text is checked by the AI. Only people who have been to a city can answer its questions. | Until you delete them or your account. |
| Direct messages and travel buddies (18+ only) | Messages are only between adults who follow each other. Travel buddies shows your city, dates and an optional line to other adults; a "wave" back makes you follow each other. | Messages: until the account is deleted. Buddy dates: until the last day of the trip. |
| Sticker packs you share (18+ only) and packs you add | A shared pack is public: anyone can find it in the sticker store and sees its name, its stickers and your name and @handle. The pack name is checked by the AI. Packs can be reported; after 3 reports a pack leaves the store until we review it. | Until you delete the pack or your account. |
| Age check (optional): three selfie photos | Only to estimate whether you are 16+ or 18+, with your explicit consent (biometric data). Amazon Rekognition estimates the age; no face template is made or stored. | The photos are deleted right after the check (seconds). We keep only the result ("16+" or "18+") and the date. |
We do not sell your data, show ads, or use your data to train AI models. We do not collect contacts, call logs or device identifiers.
Your Travels profile is private by default. If you make it public, other users can see your name, username, bio, the number of countries and cities you visited, and photos you mark as public. Photo locations on the public map are rounded to about 1 km. You can set a hidden home area; nothing inside it is placed on the map. Location data embedded in photos (EXIF/GPS) is removed on your phone before upload.
| Provider | What for | Where |
|---|---|---|
| Amazon Web Services (AWS) | Servers, storage, sign-in (Cognito), speech (Transcribe, Polly), translation, maps and places (Location Service), photo safety checks and the optional age check (Rekognition), AI (Bedrock) | United States (us-east-1) |
| KLIPY | GIF search in group chats (only the words you search). Only for adults (18+) who say yes: ads between GIFs, chosen with your phone's browser type, screen size and language and a random ID that is not your account. Never shown to users under 18. You can turn it off in Settings → Ads in GIFs. | United States |
| Google (Gemini API), temporary | AI answers while our main AI is being enabled | United States |
| Tripadvisor | Ratings of places near a search (place names and coordinates only) | United States |
| Deezer | Music search and 30-second previews (search words only) | France |
Because these providers are outside Türkiye and the EU, your data is transferred abroad under the safeguards the law allows, such as standard contractual clauses.
You can see, export, correct and delete your data inside the app (Travels → Profile → Your data). You can also email us. Under KVKK (Law No. 6698, Article 11) and the GDPR you may ask what data we process, why, who receives it, to correct or delete it, to object, and to complain to the Personal Data Protection Authority (KVKK) or your local EU data protection authority. We answer within 30 days.
Providing the features you ask for (contract), your explicit consent for Travels location history and public sharing (which you can withdraw at any time in Settings), and our legitimate interest in keeping the community safe (moderation and reports).
Pelvoy is for people aged 13 and over. We do not knowingly collect data from children under 13. Ages 13–17 use teen mode: the profile is always private, groups are joined only with an invite code, GIFs use the strictest filter, and the AI does not suggest alcohol, nightlife or adult content. Under 16, a parent (an adult with their own Pelvoy account) must link to the account before groups, photos and stickers open; this is the parental consent required for young users. A linked parent approves group join requests and sees the "I'm safe" check-ins the teen sends, but never sees messages. See our child safety standards.
All traffic is encrypted (HTTPS/TLS). Photos are stored privately and shown through short-lived links. Access to the servers is limited to the owner.
We will tell you in the app before important changes take effect.
Veri sorumlusu [Owner full name or company]'dır. Konum (yalnızca uygulama açıkken), ses (kaydedilmez), fotoğraflar, e-posta ve Travels profil bilgileriniz; hizmeti sunmak, açık rızanızla gezi geçmişinizi tutmak ve topluluğu güvende tutmak amacıyla işlenir. Verileriniz AWS (ABD) başta olmak üzere yukarıdaki hizmet sağlayıcılara, kanunun öngördüğü güvencelerle yurt dışına aktarılır. KVKK m.11 kapsamındaki haklarınızı uygulama içinden veya contact@pelvoy.com adresinden kullanabilirsiniz. Hesabınızı ve tüm verilerinizi buradan silebilirsiniz.
Last updated 6 November 2026 · Privacy · Terms · Child safety · Delete account